Privacy Policy
How We Protect Your Data

Browser-based and local conversion

Many ProPDFMaker tools are designed to use browser technologies such as JavaScript, WebAssembly, Canvas, browser memory and locally created download files. When a page states that processing is local, your browser reads the selected file, performs the requested operation on your device and creates the result for download. In that workflow, ProPDFMaker does not intentionally transmit the selected document to a ProPDFMaker conversion server.

Local processing reduces the need to store source documents, but it does not mean that the entire page operates without network connections. Your browser may still request the webpage, fonts, libraries, security resources or other assets from the website host or a content-delivery network. Those providers may receive routine connection information such as your IP address, user agent, requested asset and timestamp. The document itself should not be included in those requests unless a tool clearly uses an upload or remote-processing workflow.

Tools that use remote processing

If a feature cannot operate entirely in the browser and needs server-side processing, the tool should provide a clear notice before upload. That notice should explain why the upload is required, what type of file is accepted, whether temporary storage is used, and when the source and output files are deleted. Do not submit confidential, privileged, regulated or highly sensitive documents to a remote-processing tool unless the page provides sufficient information for your use case and you are authorised to process the file.

Files you send for support

Do not attach sensitive documents to a support request unless we specifically ask for a diagnostic sample and you are authorised to share it. Redact personal information, financial details, signatures, account numbers, medical information and confidential business content whenever possible. Files voluntarily sent for troubleshooting may be accessible to the people handling the request and may be retained with the support record for a limited period.

Original files and generated downloads

ProPDFMaker tools are intended to create a separate output. Your original file remains under your control unless you upload it to a server-based feature. Locally generated outputs may remain in browser memory until you reload or close the tab, and downloaded files remain on your device according to your browser and operating-system settings. Clear downloads, browser storage and recent-file lists yourself when using a shared or public device.

Legitimate interests

Where permitted, legitimate interests may include operating a useful and secure website, understanding technical performance, preventing abuse, maintaining records, protecting legal rights and responding to users. We consider the impact on individuals and aim not to use legitimate interests where your rights and freedoms outweigh the operational need.

Consent

Consent may be used for optional cookies, certain analytics or advertising technologies, or communications that require permission. Where consent is the legal basis, you can withdraw it through the available settings or by contacting us. Withdrawal does not make earlier processing unlawful.

Automated decisions

ProPDFMaker does not intend to make decisions that produce legal or similarly significant effects about you using solely automated processing. Automated security systems may block suspicious traffic, rate-limit requests or challenge activity that appears abusive. Contact us if you believe a security control has affected legitimate use.

Sale and sharing of personal information

ProPDFMaker does not sell the contents of files or documents. We also do not sell personal information for money. Privacy laws may define sale or sharing more broadly than an exchange for cash, particularly for cross-context behavioural advertising. If production advertising technology falls within those definitions, ProPDFMaker should provide the required notice and opt-out mechanism, including support for recognised browser signals where applicable.

International transfers

Hosting, CDN, analytics, email or security providers may operate in multiple countries. When personal data is transferred across borders, the site operator should use a lawful transfer mechanism and appropriate safeguards where required, such as an adequacy decision, contractual protections or another permitted method. Service-provider locations and safeguards should be confirmed against the final production setup.

No website, browser, network, storage system or transmission method is completely secure. We cannot promise absolute security. You are responsible for using a trusted device, maintaining browser and operating-system updates, protecting downloaded files and ensuring that you have authority to process the documents you select.

The U.S. Federal Trade Commission recommends knowing what personal information an organisation holds, keeping only what is needed, protecting retained data, disposing of it properly and planning for incidents. You can review the FTC’s official data-security guidance for businesses.

ProPDFMaker is not directed to children under 13, and we do not knowingly request personal information from a child under 13. Age thresholds and parental-consent rules may be higher in some countries. A parent or guardian who believes a child submitted personal information should contact us so the situation can be reviewed and eligible information can be removed.

Children should not submit documents containing school records, health information, government identifiers, precise location, private communications or other sensitive content. The U.S. Federal Trade Commission maintains official information about children’s privacy and COPPA.

When this Privacy Policy changes, the updated version will be posted on this page and the “last updated” date will be revised. Material changes may also be highlighted on the website or through another appropriate notice. The version in effect when information is processed generally governs that processing, subject to applicable law.

Review this page periodically, particularly before using a tool with confidential documents. A new converter, account feature, advertising provider, server-processing workflow or contact service may require an updated explanation.